Patient Health Services in Fayetteville, North Carolina

 

Patient Responsibilities

  • Keep Us Accurately Informed -You have the responsibility to provide, to the best of your knowledge, accurate and complete information about present complaints, past illnesses, hospitalizations, medications, and other matters relating to your health, including unexpected changes in your condition.

  • Follow Your Treatment Plan -You are responsible for following the treatment plan recommended by the physician. This may include following the instructions of health care personnel as they carry out the coordinated plan of care and implement the physician's orders and as they enforce the applicable practice rules and regulations.

  • Keep Your Appointments - You are responsible for keeping appointments and when unable to do so for any reason, for notifying this practice within a reasonable time frame before the appointment.

  • Take Responsibility for Noncompliance -You are responsible for your actions if you do not follow the physician's instructions. If you cannot follow through with the prescribed treatment plan, you are responsible for informing the physician.

  • Be Responsible for Your Financial Obligations -You are responsible for assuring that the financial obligations of health care services are fulfilled as promptly as possible, and for providing up-to date insurance information. Your insurance carrier mandates all co-pays are paid up front. All past fees should be addressed before further appointments are made.

  • Be Considerate of Others -You are responsible for being considerate of the rights of other patients and personnel, and for assisting in the control of noise, smoking, and the number of visitors. You are also responsible for being respectful of practice property and property of other persons visiting the practice. You are responsible for turning off cell phones in the office.

  • Be Responsible for Lifestyle Choices -Your health depends not just on the care provided at this facility but on the long-term decisions you make in daily life. You are responsible for recognizing the effects of these decisions on your health.
 

Patient Rights

  1. Access to Care- You will be provided with impartial access to treatment and services within this practice's capability, availability, and applicable law and regulation. This is regardless of race, creed, sex, national origin, religion, disability/handicap, or source of payment for care/services.

  2. Respect and Dignity -You have the right to considerate, respectful care/services at all times and under all circumstances. This includes recognition of psychosocial, spiritual, and cultural variables that may influence the perception of your illness.

  3. Privacy and Confidentiality -Your privacy rights are explained on our office's Notice of Privacy Practices, which is available from our office and our website at www.awomansplacenc.com

  4. Personal Safety -You have the right to expect reasonable safety insofar as the office practices and environment are concerned.

  5. Identity -You have the right to know the identity and professional status of any person providing services and which physician or other practitioner is primarily responsible for care.

  6. Information -You have the right to obtain complete and current information concerning diagnosis (to the degree known), treatment, and any known prognosis. This information should be communicated in terms that you understand.

  7. Communication -If you do not speak or understand the predominant language of the community, you have the right to bring an interpreter.

  8. Consent -You have the right to information that enables you, in collaboration with the physician, to make treatment decisions.* Consent discussions will include explanation of the condition, likely risks and benefits of treatment, as well as likely consequences of no treatment * You will not be subjected to any procedure without providing voluntary, written consent * You will be informed if the practice proposes to engage in research or experimental projects affecting its care or services. If it is your decision not to take part, you will continue to receive the most effective care the practice otherwise provides.

  9. Consultation -You have the right to accept or refuse medical care to the extent permitted by law. However, if refusing treatment prevents the practice from providing appropriate care in accordance with ethical and professional standards, your relationship with this practice may be terminated upon reasonable notice.

  10. Charges -Regardless of the source of payment for care provided, you have the right to request and receive itemized and detailed explanations of any billed services.

  11. Rules and Regulations -You will be informed of practice rules and regulations concerning your conduct as a patient at this facility. You are further entitled to information about the initiation, review, and resolution of patient complaints. If your behavior has been deemed hostile, threatening, or vulgar to our staff, your relationship with this practice may be terminated upon reasonable notice.
 
 

For questions regarding our patient information, contact us today in Fayetteville, North Carolina at (910) 484-9020.